AT&T at 3194 Doctor Martin Luther King Junior Boulevard, New Bern, North Carolina.

Very nice customer service, Troy was very patient and helpful.

Hats off to Veta - she handled our switch from Verizon to AT&T with Wireless, Direct TV with total ease. Great follow-up and lots of knowledge when asked questions. My husband had to do the transfer and I had to go in a day later to do my phone. No problem at all. These days, you don’t have too many customer service encounters like I did with her. Thanks, Veta!!!

Went in to sign up for services, the Representative who helped me proceeded to scribble on a scratch piece of paper my options for plans. At the end I decided on an unlimited plan that would cost me $45 and chose to add Directv Now for $20, which I was told would be included on my AT&T bill. I found out that this was not the case, so I went in to speak with the representative the signed me up, I found out that she is now the manager of the store. So when she first started looking at my account she said, “oh, we forgot to put your military discount on there” I have never been military in my life. So the Manager of this store has no clue as to what is going on.